Nila Voyages Β· Internal CRM
Control Centre
Import leads, track campaigns, assign call queues to agents and monitor live calls β all from one place.
Checking
Checking backend statusβ¦
Import Leads
Upload an .xlsx or .csv file. Columns detected automatically:
name, phone, company, email, tag, notes, callback date/time, assigned employee.
Registered Devices
The Android app registers itself automatically. Assign a campaign and the queue syncs to the device.
Live Agent Monitor
Updates every 5 seconds. Agents on a call pulse green.
Campaign Leads
Select a campaign above to inspect leads.
| # | Name | Phone | Company | Tag | Agent | Score | Status | Disposition | Callback | Notes |
|---|