Nila Voyages Β· Internal CRM

Control Centre

Import leads, track campaigns, assign call queues to agents and monitor live calls β€” all from one place.

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Checking backend status…

Import Leads

Upload an .xlsx or .csv file. Columns detected automatically: name, phone, company, email, tag, notes, callback date/time, assigned employee.

Campaigns

Registered Devices

The Android app registers itself automatically. Assign a campaign and the queue syncs to the device.

Live Agent Monitor

Updates every 5 seconds. Agents on a call pulse green.

Campaign Leads

Select a campaign above to inspect leads.

# Name Phone Company Tag Agent Score Status Disposition Callback Notes